Frequently Asked Questions
How Does VegaClip Work?
VegaClip is a small wellness device designed to support relaxation and help you enjoy calm moments during your day. Simply clip it on, select your preferred setting and take a few minutes to pause and unwind.
Many people enjoy using VegaClip as part of their daily relaxation routine.
Is the VegaClip Relaxation Device safe to use?
Yes. VegaClip is designed to be simple and comfortable to use as part of your everyday wellness routine. Always follow the instructions included with your device.
If you have any medical concerns, it is always best to consult your healthcare professional.
How Do People Usually Use VegaClip?
VegaClip is designed to be used for a few quiet minutes whenever you want to pause and unwind. Simply clip it on and enjoy a calm moment as part of your daily wellness routine.
Many people enjoy using VegaClip during breaks, in the evening, or whenever they want to take a moment to relax.
Everyoneβs experience is different, and the device can be used whenever you want to enjoy a calm and peaceful pause in your day.
Where are you located?
We are proudly Australian and based in Perth, Western Australia.
How much does shipping cost?
Youβll enjoy free shipping on every order, anywhere in Australia. Itβs our way of saying thank you for choosing to support your Australian businesses.
How long does shipping take?
Weβre proudly based in Australia and work to send out your order as quickly as possible. Youβll get an email with tracking details as soon as your package is on the way. Delivery across Australia usually takes 3 to 10 business days, depending on where you live.
Do you ship internationally?
We currently only ship to Australia. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If youβre not completely satisfied, just reach out and weβll make it right. For more information, visit our βRefund Policyβ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, youβll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the βTrack Your Orderβ page at the top of the website or in the website menu if youβre on a mobile device.Β
How can I contact customer support?
You can reach our friendly support team via the contact form on our βContact Usβ page or by emailing us at:
βοΈ quietrhythmau@gmail.com
Our operating hours are Monday to Friday, 9AM - 5PM (AWST). We aim to respond within 24 hours on weekdays.