Frequently Asked Questions
How Does It Work?
The Electronic Muscle Stimulator uses gentle electrical pulses delivered through electrode pads placed on the body. These pulses stimulate the targeted muscles, providing a comfortable and adjustable stimulation experience.
Simply position the pads as directed, choose from the available modes and gradually adjust the intensity to a level that feels comfortable for you.
Is the Electronic Muscle Stimulator easy to use?
Yes. The Electronic Muscle Stimulator is designed for simple at-home use, with multiple modes and adjustable intensity levels so you can select a comfortable setting. Always follow the supplied directions for use, safety warnings and electrode placement guidance.
How Do People Usually Use the Electronic Muscle Stimulator?
Most people use it while relaxing at home, after a busy day, or when their muscles are feeling tired or tense. Simply place the electrode pads on the desired area as directed, select a mode, and gradually adjust the intensity to a comfortable level.
Always follow the supplied directions for use and electrode placement guidance.
Where are you located?
We are proudly Australian and based in Perth, Western Australia.
How much does shipping cost?
You’ll enjoy free shipping on every order, anywhere in Australia. It’s our way of saying thank you for choosing to support your Australian businesses.
How long does shipping take?
We’re proudly based in Australia and work to send out your order as quickly as possible. You’ll get an email with tracking details as soon as your package is on the way. Delivery across Australia usually takes 3 to 10 business days, depending on where you live.
Do you ship internationally?
We currently only ship to Australia. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team via the contact form on our ‘Contact Us’ page or by emailing us at:
✉️ quietrhythmau@gmail.com
Our operating hours are Monday to Friday, 9AM - 5PM (AWST). We aim to respond within 24 hours on weekdays.